1. About this policy
Tao Kenya (“we”, “us” or “our”) operates an online directory intended strictly for adults aged 18 and over. This policy explains how we collect, use, disclose, retain and protect information when you browse the website, create or manage a profile, contact a listed person, submit an enquiry or booking lead, request manager assistance, or purchase a package. We aim to handle personal information in accordance with applicable Kenyan law, including the Data Protection Act, 2019 and applicable regulations.
2. Information we collect
Depending on how you use the website, we may collect account and contact details such as your name, email address and telephone number; login and account information; profile details such as display name, age confirmation, town or general location, biography, services, availability and photographs; enquiry and booking-lead details such as contact preferences, requested dates and notes; manager-assistance and support records; payment references, amounts, currency, subscription details and payment status; communications you send us; and technical information such as IP address, browser/device details, pages visited, timestamps, security logs and session or cookie identifiers where used. Payment providers may collect payment credentials directly.
3. How we use information
We may use information to create and administer accounts, display profile information you choose to publish, route enquiries to the relevant profile owner or assigned manager, respond to support requests, administer subscriptions and payments, maintain and improve the website, detect fraud and abuse, protect users and systems, enforce our terms, resolve disputes, keep required business records, comply with legal obligations and send service-related notices. We will seek any consent required by law before sending direct marketing communications.
4. Public profiles and sensitive information
Information placed on a public profile may be visible to visitors and may be copied or shared by others. Think carefully before publishing personal details. Because this is an adult-companionship directory, information you choose to provide may reveal sensitive aspects of your private life. Please submit only information that is necessary and that you are entitled to share. Do not upload another person’s photographs or personal information without their permission or other lawful authority.
5. Legal grounds for processing
Where required, we process personal information on an applicable legal basis, which may include providing a service or performing an agreement you request, complying with a legal obligation, pursuing legitimate interests such as security and fraud prevention where those interests do not override your rights, or your consent. Where processing relies on consent, you may withdraw it, subject to applicable law and any processing already carried out lawfully.
6. Sharing information
We may share relevant information with the profile owner you contact; an assigned manager where needed to handle a manager-assistance request; hosting, security, communications and technical providers; payment providers to complete or verify transactions; professional advisers, regulators or law-enforcement bodies where required or permitted by law; and a successor organisation in connection with a lawful business transfer. We limit sharing to what is reasonably necessary for the relevant purpose. We do not intend to sell personal information to third parties for their own direct marketing.
7. International transfers
Some service providers may process information outside Kenya. Where information is transferred across borders, we will take steps required by applicable law to ensure an appropriate legal basis and safeguards are in place.
8. Cookies and technical data
The website may use essential cookies or session technologies to keep you signed in, maintain security and support core functionality. If analytics or other non-essential technologies are used, we will provide any notice or choice required by law. Disabling cookies in your browser may affect some website features.
9. Security and retention
We use reasonable technical and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration or disclosure. No website can be guaranteed completely secure, so protect your password and notify us if you suspect unauthorised access. We retain information for as long as reasonably necessary to provide the service, administer accounts and enquiries, prevent fraud, resolve disputes and meet legal or accounting obligations. When information is no longer needed, we take reasonable steps to delete, anonymise or securely dispose of it, subject to lawful retention requirements.
10. Your privacy rights
Subject to applicable law and lawful exceptions, you may have the right to be informed about how your information is used, request access to it, request correction of inaccurate or misleading information, request deletion where applicable, object to certain processing and withdraw consent where processing is based on consent. You may also lodge a complaint with the Office of the Data Protection Commissioner in Kenya. Contact us through the contact details published on this website and describe your request. We may need to verify your identity before acting. More information is available from the Office of the Data Protection Commissioner.
11. Adults only
Tao Kenya is intended strictly for people aged 18 and over. We do not knowingly permit minors to create accounts, publish profiles or use adult-oriented features. If you believe a minor has submitted information to the website, contact us promptly so we can investigate and take appropriate steps.
12. Third-party websites
The website may link to third-party websites or services, including payment providers and external communication tools. Their privacy practices are governed by their own policies, which we encourage you to review before sharing information.
13. Changes and contact
We may update this policy as our services, technology or legal obligations change. The latest version will be published on this page with a revised date. For privacy questions, access or correction requests, deletion requests or complaints, contact Tao Kenya through the contact details published on this website. Avoid including passwords or unnecessary sensitive information in your message.
This is a general template, not legal advice. Before publishing, confirm that it reflects your actual data collection, hosting, payment provider, cookies, retention practices and business contact details. Have it reviewed for compliance with applicable Kenyan law.